FAQ

Good questions, honest answers.

Still deciding? Here's what we get asked most, sorted by topic. If your question isn't here, message us and we'll answer it before you book anything.

Visiting the clinic

We're in Basement One of IOI City Mall, Putrajaya, at lot B1-6, Lebuh IRC, IOI Resort City, 62502 Putrajaya. It's easy to reach by car or public transport, and there's plenty of mall parking.

We're open daily from 10am to 10pm, in line with IOI City Mall's hours, so you can come after work or on the weekend.

Yes. We've a relaxed reception with a kids play corner, and our dentists are used to nervous young patients. We go at the child's pace and explain things as we go.

Treatments & technology

Guided Biofilm Therapy is a gentle way to clean your teeth using a warm spray of fine powder and water instead of scraping. We run it on a Swiss EMS machine, so it's comfortable even if scaling has bothered you before. GBT scaling and air polishing is RM300 to RM400, and RM200 for kids. T&C apply. Results may vary by individual case.

CBCT is a 3D X-ray that shows your jaw, nerves, and bone in detail, so you can see what's going on for yourself before you decide anything. It's the natural starting point for a second opinion: if you've been quoted something big elsewhere, bring it in. The CBCT consultation is RM450 and includes the scan and a full review with your dentist. T&C apply. Results may vary by individual case.

Yes. We scan your teeth with iTero and map out your new smile digitally, stage by stage, so you can preview the result before you start. Cases start from RM8,000 with 0% interest instalments of up to 12 months, and we confirm your exact quote after the scan. T&C apply. Results may vary by individual case.

We place Dentium implants from RM8,000 and Straumann from RM10,000 per tooth, with 0% interest instalments of up to 24 months. If you need bone grafting first, we do that on site, and we quote it after your CBCT scan rather than guess. T&C apply. Results may vary by individual case.

Pricing & payment

A consultation is RM100, for adults and children. We charge for it on purpose: it buys you a proper, unhurried look and honest options, with no pressure to say yes to anything. T&C apply. Results may vary by individual case.

Yes. We offer 0% interest instalments on Invisalign for up to 12 months, and on implants for up to 24 months, so you can spread the cost. We'll walk you through the options after your scan. T&C apply. Results may vary by individual case.

Booking & appointments

Most of our patients feel that way, so you're in good company. We go slow, explain everything before we do it, and use gentle techniques like EMS scaling. You decide the pace, and nothing happens that you haven't agreed to.

WhatsApp us on 010-270 0715, call the clinic, or message us through the site, and we'll guide you from there. If you're not sure what you need yet, just tell us what's bothering you and we'll take it from there.

Still have questions?

We're happy to talk it through before you book anything.

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